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Accessibility Statement

Our commitment

We want everyone to be able to shop at Wuffes and find what they need for their dog, including people who use a screen reader, a keyboard, screen magnification or other assistive technology.

We aim for wuffes.com to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA, and we are working toward WCAG 2.2 Level AA.

Where we are today

wuffes.com is partially conformant with WCAG 2.1 Level AA. Partially conformant means that some parts of the site do not yet fully meet the standard.

We reviewed the site in October 2026, testing it with automated tools and by keyboard on phone and desktop layouts, and we are fixing what that review found. Automated accessibility checks also run across the site as part of how we release changes.

Pausing videos and moving content

The video at the top of our home page, the video on our page-not-found screen and the scrolling strips of logos and product claims start moving on their own. Tap or click any of them to pause it, and tap or click again to start it. With a keyboard, press Tab to reach a pause button for each one. If your device is set to reduce motion, they do not move at all.

Known limitations

  • Some customer and vet videos show their captions in the picture but do not yet have a separate caption track that a screen reader can use. We are adding them.
  • Some parts of the site are provided by other companies, including our checkout, product reviews and help center. We do not control their code, but we report the accessibility problems we find to them.

Tell us about a problem

If something on our site is hard to use, or does not work with the technology you use, please let us know. Email hello@wuffes.com or call or text us on 307 317 4913. Tell us the page and what went wrong, and we will help you find what you need or place your order with you in the meantime.

A man in glasses and a blue shirt checking his phone at a garden table beside an open green Wuffes box, with his tan cockapoo resting against his chair

Contact Us

Whatever you need – we're here. Hit the button below to head to our Help Center. Browse the most asked questions or reach out directly by email or phone on 307 317 4913. You can drop a text or call us.

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