WARRANTY

Your pup’s wellbeing is our top priority

That’s why we create unbeatable products. We’re so sure you’ll love them, we offer a 90-day money back guarantee on all our edible supplements. If after 90 days you’re not happy with the product or results, all you need to do is contact us and we’ll make it right.

Quality You Don’t Have to Question

The health and wellbeing of our furry friends is our top priority, so we understand the desire to see immediate results. But just like with us humans, health supplements can take a full 90 days to work their magic (though many customers see significant improvements in as little as 3 weeks!).

Here are some of the great results your pup can look forward to:

  • Maintained mobility

  • Reduced occasional discomfort

  • Increased energy

  • Healthy inflammatory pathways

How Can We Help?

For all product FAQs please head to our FAQs page

Where can I find my account?

All you have to do is click on the user icon on the top right of the page - right next to the shopping cart.

Where are your products made?

We’re proud to say all of our edible products are made in the USA with the best domestically and globally sourced ingredients.

How long do orders take to ship?

All orders placed before noon are shipped on the same day, while all other orders will ship within 1 business day. Not to worry, we won’t keep you waiting!

How do I return an item?

If you’re not satisfied with your purchase, please email hello@wuffes.com and our customer service will be happy to help.

Where are your products shipped from?

All our edible products are made in the USA and shipped from our warehouse in Denver, Colorado.

Can I give Wuffes supplements to a pregnant dog?

Our products haven’t been tested on pregnant or lactating dogs so we recommend speaking to your vet beforehand.

I don’t think it’s working

Just like with humans, supplements can take up to 90 days for them to truly show their magic. Each serving contributes to the overall health of your dog’s joints, so it’s crucial to use our products consistently for at least 90 days. If after 90 days you’re not seeing desired results, get in touch and we’ll make it right.

How Our Warranty & Returns Work

90-day Money Back Guarantee

If you’re not 100% happy with your supplement purchase, all you need to do is get in touch with our Customer Service team and they’ll do their best to make it right, every time.

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Product Returns

The wellbeing of your pet is always top of mind. Because we can’t guarantee the freshness of our products once they’re out of our hands, we’re not able to accept returns for our edible products. Once you’ve spoken to our customer service team, we’ll advise you to pay it forward and donate it to a pup in need.

For non-edible products like our Portable Laser Therapy, please note that you’ll need to get them back to us and cover the shipping cost (but we’re happy to reimburse up to $7 of shipping with Wuffes store credit).

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Order Cancellations

If you cancel your subscription once the order has been created, we’ll only be able to refund you in full if you reject the order from the delivery company once it arrives at your delivery address. For more information email hello@wuffes.com and our team will be happy to help.

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90-Day Money Back Guarantee

We’re so sure you’ll love our products, we offer a 90-day money back guarantee on all our edible supplements.

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