Say hello to the worlds best warranty.

Here at Wuffes, we are proud to introduce our NO-BS Warranty. For too long companies have been using a warranty to win your trust.

But, in your hour of need they’ll abandon you. However, we’re a little different. Our warranty stands for life, which means you’ll be looked after, always.

All we ask for is 90 days.

When it comes to our warranty, we believe in fairness and transparency and the bottom line is we want every dog to get a fair shake and we want all of our customers to be completely satisfied.

That is why we encourage you to use our products for 90 days.

Many symptoms of deficiency like "excessive shedding" take a full 90 days to see the desired result. Wuffes is a marathon, not a sprint! Be patient. Give it time.

Please note our warranty only applies to the last product you purchased of that type. For example, If you buy our joint chews a week after your multi-vitamins then the warranty stands on both products.

Warranty scenarios.

My dog won’t eat the product: Just like us, your dog isn’t always in the mood for a tasty treat. Before you contact us we do ask that you try breaking it up in their food or wrapping it in a piece of meat or cheese. If that doesn’t work, just contact us and we will tell you how to get a refund.

My dog has had a reaction: Sometimes your pup may not react well to a certain ingredient. Please contact us after a Vet has confirmed that they are unable to use the product. Just contact and we will sort your refund for you.

I don’t think it’s working: You need to give it time. We ask for you to give each product a full 90 days. If you are not willing to give your dog a 90 day supply, no problem. However will only refund 50% of your purchase order.

Warranty scenarios.

My dog won’t eat the product: Just like us, your dog isn’t always in the mood for a tasty treat. Before you contact us we do ask that you try breaking it up in their food or wrapping it in a piece of meat or cheese. If that doesn’t work, just contact us and we will tell you how to get a refund.

My dog has had a reaction: Sometimes your pup may not react well to a certain ingredient. Please contact us after a Vet has confirmed that they are unable to use the product. Just contact and we will sort your refund for you.

I don’t think it’s working: You need to give it time. We ask for you to give each product a full 90 days. If you are not willing to give your dog a 90 day supply, no problem. However will only refund 50% of your purchase order.

How to get a refund.

Opened Products: If the tub is open, please do not return it as it cannot be resold. We will refund you 50% of the product price if you have any issues.

Unopened Product: We are happy to refund unopened products, however they will need to be shipped back to us. You will need to cover the cost of shipping the product back to us (We are happy to reimburse upto $7.00 for shipping with store credit) plus a $3 restocking fee for each product that will be deducted from your final refund.

Please ensure you contact us with your tracking number for any returned items. If we can’t track your return we are unable to return your money (no exceptions).

SAY HELLO
Please email us for all warranty claims