Your pet’s wellbeing is our top priority

That’s why we create unbeatable products. We’re so sure you’ll love them, we offer a 90-day money back guarantee on all our edible supplements. If after 90 days you’re not happy with the product or results, all you need to do is contact us and we’ll make it right.

Why 90 days?

The health and wellbeing of our furry friends is our top priority, so we understand the desire to see immediate results. But just like with us humans, health supplements can take a full 90 days to work their magic (though many customers see significant improvements in as little as 3 weeks!**).

Here are some of the great results your pup can look forward to:

Maintained mobility

Reduced occasional discomfort

Increased energy

Enhanced joint health

How can we help?

My dog won’t eat the product

We pride ourselves in making the tastiest of supplement treats but if your dog isn’t convinced, we suggest breaking the chews into their food or wrapping them in a piece of meat or cheese. If that doesn’t work, get in touch and we’ll find the best solution for you and your furry bestie.

I don’t think it’s working

Please make sure you give each product a full 90 days, as it takes up to 3 months for wellbeing supplements to show their full effects. If you have any questions, our customer service team is on hand and always happy to chat.

My dog had a reaction

If your pup isn’t reacting well to a certain ingredient, please see a vet so they confirm the product is not suitable for them.

How our warranty and returns work

90-day Money Back Guarantee

If you’re not 100% happy with your supplement purchase, all you need to do is get in touch with our Customer Service team and they’ll do their best to make it right, every time.
Product Returns

The wellbeing of your pet is always top of mind. Because we can’t guarantee the freshness of our products once they’re out of our hands, we’re not able to accept returns for our edible products. Once you’ve spoken to our customer service team, we’ll advise you to pay it forward and donate it to a pup in need.
For non-edible products like our Portable Laser Therapy, please note that you’ll need to get them back to us and cover the shipping cost (but we’re happy to reimburse up to $7 of shipping with Wuffes store credit).
Order Cancellations

If you cancel your subscription once the order has been created, we’ll only be able to refund you in full if you reject the order from the delivery company once it arrives at your delivery address. For more information email hello@wuffes.com and our team will be happy to help.

Please ensure you contact us with your tracking number for any returned items. If we can’t track your return we are unable to return your money (no exceptions).

GET IN TOUCH

Please email us for warranty claims & refunds