Sales Coordinator

Sales Coordinator

🐕About Us 

At Wuffes, we’re on a mission to improve pet health at scale - and we’re doing it at pace! Since launching in 2020, we’ve become the world’s fastest-growing pet health company, building a science-led, high-performance business that’s redefining premium pet care.

Our ambitions are huge. Every product we create is grounded in clinical efficacy, and we’re powered by a global team committed to raising the bar. We expect excellence, act with urgency and care deeply about results - for our customers, our team and the business we’re building together. 

Wuffes is a fast-moving, high-accountability environment where performance matters and impact gets rewarded. If you’re looking for somewhere to challenge yourself, operate at pace and scale something special - you’ll thrive here. Plus, we have a lot of fun along the way!

In 2025, Wuffes was honoured to be named in the Inc. 5000 list of fastest-growing companies in America, ranking #400 with over 1,000% growth in just three years. It’s proof of our momentum and a reminder of the global impact we’re here to make on pet health.

What You Can Expect at Wuffes 

📊 Ownership at Scale - Whether you’re growing our brand, supporting customers or scaling operations, your work drives real results. You’ll be trusted to lead, take ownership and make an impact from day one.

🎯 High-Impact Work - We empower all pack members to experiment and refine what truly moves our mission forward. 

🧠 High-Performance Culture - You’ll join a team of smart, driven operators who move fast and push for exceptional outcomes. We value ownership, ambition, and a bias for action.

📈 Accelerated Career Growth – We move fast, and so do our people. Delivering impact opens doors to new skills, fresh challenges and opportunities that match your ambition.

🐶 Impact-Driven Growth - We’re building a generational science-backed pet health brand, one that scales globally and improves the lives of pets and their people.

🚀 Your Role in the Pack

The Sales Coordinator ensures smooth and efficient sales operations by managing administrative tasks, processing orders, maintaining data, onboarding new accounts, item setup, and supporting communication across teams. This role enables the sales team to focus on growth by handling the day-to-day execution behind the scenes.

📒Your responsibilities:

• Sales Support: Deliver timely administrative and operational support to the sales team, completing assigned tasks (documentation, internal requests, meeting prep) within 24–48 hours and maintaining a 95%+ weekly completion rate.
  
  
• Communication: Act as the primary liaison between the sales team and internal departments, ensuring inquiries are addressed within one business day and information flows smoothly across teams.
  
  
• Order Processing: Manage end-to-end order processing within 24 hours of receipt, coordinate daily with logistics to ensure on-time delivery, and resolve any order-related issues within 48 hours.
  
  
• Database & Assortment Management: Maintain accurate customer and sales data in internal systems on a weekly basis and manage assortment sheets containing product and retail information for internal and external use.
  
  
• Reporting & Insights: Prepare and deliver weekly sales reports and monthly trend analyses, providing actionable insights and recommendations to the sales manager.
  
  
• Process & Cross-Functional Improvement: Identify and propose quarterly process enhancements with measurable impact, while facilitating weekly collaboration with marketing, logistics, and finance to align on campaigns, fulfillment, and financial requirements.

✅What you bring:

• Bachelor’s degree in Business, Marketing, Communications, or related field — or equivalent work experience.
  
  
• Minimum 2 years’ experience in sales support, admin coordination, or customer service, ideally within brand, vendor, or retail environments.
  
  
• Proven ability to thrive in fast-paced, cross-functional teams, with strong communication and organisational skills.
  
  
• Self-motivated, dependable, and adaptable, with the discretion to manage sensitive or confidential information.

💚Perks of the Pack:

• Time to recharge - 15 days PTO plus 11 federal holidays to reset, relax and adventure
• Medical Plan Contribution - We contribute toward the medical plan of your choice
• Enhanced family leave - More support for life’s important moments and milestones
• Remote Working - We’re fully remote and you can also enjoy a change of scenery - work from anywhere for two weeks in summer and two weeks in winter (time-zone permitting)
• Enhanced family leave - More support for life’s important moments and milestones

Wuffes is proud to be an equal opportunities employer. We welcome applications from all individuals regardless of background, and we are committed to creating an inclusive recruitment process. If you require any reasonable adjustments during the recruitment process, please do not hesitate to contact us - we will always be happy to help.